Error while computing with windows 10

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Byron Leigh Hatch @ team Carl ...
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Message 140 - Posted: 16 Oct 2019, 8:25:32 UTC

BOINC 7.14.2 not installed as service.
Window 10 pro
Version 1809
OS build 1773.437
Quadro K4200 (4095MB) driver: 391.25
https://quchempedia.univ-angers.fr/athome/show_host_detail.php?hostid=393

I would like to report the following:
I have set no new tasks.

NOTE: VirtualBox has reported an improperly configured virtual machine. It was configured to require
hardware acceleration for virtual machines, but your processor does not support the required feature.
Please report this issue to the project so that it can be addressed.
Error Code: ERR_CPU_VM_EXTENSIONS_DISABLED


2019-10-16 00:52:23 |  | Starting BOINC client version 7.14.2 for windows_x86_64
2019-10-16 00:52:23 |  | log flags: file_xfer, sched_ops, task
2019-10-16 00:52:23 |  | Libraries: libcurl/7.47.1 OpenSSL/1.0.2g zlib/1.2.8
2019-10-16 00:52:23 |  | Data directory: C:\ProgramData\BOINC
2019-10-16 00:52:23 |  | Running under account Charles
2019-10-16 00:52:24 |  | CUDA: NVIDIA GPU 0: Quadro K4200 (driver version 431.94, CUDA version 10.1, compute capability 3.0, 4096MB, 3413MB available, 2107 GFLOPS peak)
2019-10-16 00:52:24 |  | OpenCL: NVIDIA GPU 0: Quadro K4200 (driver version 431.94, device version OpenCL 1.2 CUDA, 4096MB, 3413MB available, 2107 GFLOPS peak)
2019-10-16 00:52:24 |  | Host name: Byron
2019-10-16 00:52:24 |  | Processor: 48 GenuineIntel Intel(R) Xeon(R) CPU E5-2687W v4 @ 3.00GHz [Family 6 Model 79 Stepping 1]
2019-10-16 00:52:24 |  | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush acpi mmx fxsr sse sse2 ss htt tm pni ssse3 fma cx16 sse4_1 sse4_2 movebe popcnt aes f16c rdrandsyscall nx lm avx avx2 tm2 pbe fsgsbase bmi1 hle smep bmi2
2019-10-16 00:52:24 |  | OS: Microsoft Windows 10: x64 Edition, (10.00.18362.00)
2019-10-16 00:52:24 |  | Memory: 255.92 GB physical, 271.92 GB virtual
2019-10-16 00:52:24 |  | Disk: 3.64 TB total, 3.45 TB free
2019-10-16 00:52:24 |  | Local time is UTC -7 hours
2019-10-16 00:52:24 |  | No WSL found.
2019-10-16 00:52:24 |  | VirtualBox version: 6.0.10

2019-10-16 00:52:24 | QuChemPedIA@home | URL https://quchempedia.univ-angers.fr/athome/; Computer ID 393; resource share 100


<core_client_version>7.14.2</core_client_version>
<![CDATA[
<message>
(unknown error) - exit code -148 (0xffffff6c)</message>
<stderr_txt>
2019-10-15 23:53:40 (14612): vboxwrapper (7.9.26200): starting
2019-10-15 23:53:42 (14612): Feature: Checkpoint interval offset (274 seconds)
2019-10-15 23:53:42 (14612): Feature: Enabling trickle-ups (Interval: 1800.000000)
2019-10-15 23:53:42 (14612): Detected: VirtualBox VboxManage Interface (Version: 6.0.10)
2019-10-15 23:53:43 (14612): Detected: Minimum checkpoint interval (600.000000 seconds)
2019-10-15 23:53:44 (14612): Create VM. (boinc_e02ede13d5a7d579, slot#26)
2019-10-15 23:53:45 (14612): Setting Memory Size for VM. (1900MB)
2019-10-15 23:53:45 (14612): Setting CPU Count for VM. (1)
2019-10-15 23:53:46 (14612): Setting Chipset Options for VM.
2019-10-15 23:53:46 (14612): Setting Boot Options for VM.
2019-10-15 23:53:46 (14612): Setting Network Configuration for NAT.
2019-10-15 23:53:47 (14612): Disabling VM Network Access.
2019-10-15 23:53:47 (14612): Disabling USB Support for VM.
2019-10-15 23:53:48 (14612): Disabling COM Port Support for VM.
2019-10-15 23:53:48 (14612): Disabling LPT Port Support for VM.
2019-10-15 23:53:48 (14612): Disabling Audio Support for VM.
2019-10-15 23:53:49 (14612): Disabling Clipboard Support for VM.
2019-10-15 23:53:49 (14612): Disabling Drag and Drop Support for VM.
2019-10-15 23:53:50 (14612): Hardware acceleration CPU extensions not detected. Disabling VirtualBox hardware acceleration support.
2019-10-15 23:53:50 (14612): Hardware acceleration failed with previous execution. Disabling VirtualBox hardware acceleration support.
2019-10-15 23:53:50 (14612): ERROR: Invalid configuration.  VM type requires acceleration but the current configuration cannot support it.
2019-10-15 23:53:50 (14612): Could not create VM
2019-10-15 23:53:50 (14612): 
NOTE: VirtualBox has reported an improperly configured virtual machine. It was configured to require
hardware acceleration for virtual machines, but your processor does not support the required feature.
Please report this issue to the project so that it can be addressed.
Error Code: ERR_CPU_VM_EXTENSIONS_DISABLED
23:53:50 (14612): called boinc_finish(-148)

</stderr_txt>
]]>


any guidance, suggestions, advice, would be greatly appreciated,
Byron.
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Michael Goetz
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Message 141 - Posted: 16 Oct 2019, 9:14:47 UTC - in response to Message 140.  

Follow these steps in order:
1. Turn on VT-X in your BIOS
2. Reboot
3. Detach from QuChemPedIA
4. Attach to QuChemPedIA

That should fix it.
Want to find one of the largest known primes? Try PrimeGrid. Or help cure disease at WCG.

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Byron Leigh Hatch @ team Carl ...
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Message 155 - Posted: 17 Oct 2019, 18:56:13 UTC - in response to Message 141.  
Last modified: 17 Oct 2019, 19:26:16 UTC

Update:

BOINC 7.14.2 not installed as service.

Editon --------- Windows 10 Pro for Workstations
Version -------- 1903
installed on --- 2019-08-27
OS Build ------- 18362.295

Hello, Michael Goetz thank you for your post.
I followed your instructions as you posted.
but the work units still error out in 10 to 12 seconds.
as you can see from my screenshot of my Task Manager virtualization is enabled.
I have set no new tasks until I can figure this out.

anything else in the BIOS?
https://quchempedia.univ-angers.fr/athome/show_host_detail.php?hostid=393
Computing preferences?
When and how BOINC use my computer?
Preferences for this project - QuChemPedIA@home preferences?

I am not that too Computer literate so when I don't know how to do something I go to my search engine, Google :)

any guidance, hints, suggestions, advice, would be greatly appreciated.

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Message 156 - Posted: 17 Oct 2019, 19:28:34 UTC - in response to Message 141.  
Last modified: 17 Oct 2019, 19:34:07 UTC

Follow these steps in order:
1. Turn on VT-X in your BIOS
2. Reboot
3. Detach from QuChemPedIA
4. Attach to QuChemPedIA

That should fix it.
You don't need to do 3 and 4.
You do need to reset the p_vm_extensions_disabled tag in the client_state.xml file.

Stop BOINC from running.
In your BOINC top level directory you will find a file called client_state.xml.
Open this file with a simple editor (eg Notepad on Windows) and look for this line:

<p_vm_extensions_disabled>1</p_vm_extensions_disabled>

You need to change the 1 to a 0 (zero)
This line is usually absent from the file unless you have tried to run VBox tasks without having enabled the Virtualisation (VT-X in Windows) beforehand.

So line should look like this after you've changed it:

<p_vm_extensions_disabled>0</p_vm_extensions_disabled>

Save the file.

The file needs to be in plain text so using a fancy editor that leaves formatting characters will mess it up.

Restart BOINC and get more tasks, they should then work.
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Michael Goetz
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Message 157 - Posted: 17 Oct 2019, 23:05:00 UTC - in response to Message 156.  
Last modified: 17 Oct 2019, 23:06:35 UTC

Follow these steps in order:
1. Turn on VT-X in your BIOS
2. Reboot
3. Detach from QuChemPedIA
4. Attach to QuChemPedIA

That should fix it.
You don't need to do 3 and 4.
You do need to reset the p_vm_extensions_disabled tag in the client_state.xml file.


You are correct, but I instruct people to do it this way because it's simpler to explain.

Byron, you should try PDW's instructions too, but first double check (again) that VT-X is enabled in the BIOS.
Want to find one of the largest known primes? Try PrimeGrid. Or help cure disease at WCG.

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Byron Leigh Hatch @ team Carl ...
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Message 158 - Posted: 18 Oct 2019, 3:10:10 UTC
Last modified: 18 Oct 2019, 3:21:36 UTC

sorry, I need help again, please :(

https://quchempedia.univ-angers.fr/athome/show_host_detail.php?hostid=393



<p_vm_extensions_disabled>1</p_vm_extensions_disabled>

I must be doing something wrong? as you can see i have changed the 1 to a 0 (zero) and save the change.
then i download some new work units and in 12 to 14 seconds they computational error out :(
when i go back to check file called client_state.xml --- the 0 (zero) has changed back to the number 1 (one)
as you can see the task manager says: Virtualization is Enabled?



also what is "you should try PDW's instructions too" ??

Client_State

17-Oct-2019 16:58:41 [QuChemPedIA@home] Finished download of dsgdb9nsd_nwchem,bath01,000012220,nwchem,1570140008.tar.gz
17-Oct-2019 16:58:56 [---] Vbox app stderr indicates CPU VM extensions disabled
17-Oct-2019 16:58:56 [QuChemPedIA@home] Computation for task dsgdb9nsd_nwchem,bath02,007219756,nwchem,1570182045_3 finished
17-Oct-2019 16:58:56 [QuChemPedIA@home] Output file dsgdb9nsd_nwchem,bath02,007219756,nwchem,1570182045_3_r801091712_0 for task dsgdb9nsd_nwchem,bath02,007219756,nwchem,1570182045_3 absent
17-Oct-2019 16:58:56 [QuChemPedIA@home] Output file dsgdb9nsd_nwchem,bath02,007219756,nwchem,1570182045_3_r801091712_1 for task dsgdb9nsd_nwchem,bath02,007219756,nwchem,1570182045_3 absent
17-Oct-2019 16:58:56 [QuChemPedIA@home] Starting task dsgdb9nsd_nwchem,bath05,018000969,nwchem,1570829220_1
17-Oct-2019 16:59:08 [---] Vbox app stderr indicates CPU VM extensions disabled


also anything in my CC_config that should be changed?



sorry about so many screen gabs :(
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Michael Goetz
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Message 159 - Posted: 18 Oct 2019, 4:35:48 UTC - in response to Message 158.  

also what is "you should try PDW's instructions too" ??


Exactly what you just did.

I'm afraid I don't have any other ideas. This isn't my app.
Want to find one of the largest known primes? Try PrimeGrid. Or help cure disease at WCG.

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Message 163 - Posted: 18 Oct 2019, 6:39:10 UTC - in response to Message 159.  

It is not the app that is implied with this issue but the VM wrapper...

Enabling virtualization in BIOS is mandatory (ok for you)
Having recent installation of Boinc and vbox (ok for you)
Changing your XML or reattach the project (seems ok for you)

One last point may be virtualbox settings that doesn't allow VT-x acceleration. You can check in your vbox interface if it is enabled, but I don't know how to change this if needed.
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Message 164 - Posted: 18 Oct 2019, 7:18:21 UTC - in response to Message 163.  
Last modified: 18 Oct 2019, 7:39:42 UTC

I think you need to disable Hyper-V manager in Windows 10.
I won't use Windows 10 so can't confirm that or give accurate steps on how to disable it.
If you, or someone else, can sort out how to do that and then change the p_vm_extensions_disabled tag to 0 again you might be good to go !

Edit: think you must reboot after disabling Hyper-V (and resetting tag).
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Message 167 - Posted: 18 Oct 2019, 9:43:53 UTC
Last modified: 18 Oct 2019, 9:59:59 UTC

I did a Google search, how do I disable Hyper-V manager in Windows 10
https://www.isunshare.com/blog/how-to-disable-or-turn-off-hyper-v-in-windows-10-four-options/
but I don't want to mess around with that just yet,
I'll wait a couple of days to see if anyone else posts, with ideas in this thread,
<Edit> to change the title of this thread to: Error while computing with windows 10

thanks, everyone who posted in this thread.
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Message 170 - Posted: 18 Oct 2019, 14:09:20 UTC

Are you crunching with all available cores? I was getting problems until I set Boinc to use only 49%, (effectively 1/3) of CPUs.
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Message 176 - Posted: 18 Oct 2019, 18:59:12 UTC
Last modified: 18 Oct 2019, 19:00:20 UTC

Doing a reset of the situation, in order to avoid some odd VBox error, might be in order.

Use a product like Revo Uninstaller (can be found on PortableApps.com, there are other products but I trust Revo most) to completely remove Oracle Virtual Box; do advanced uninstall to find and remove all VBox's folders and registry entries. (Of course, you need to be careful to save any custom VM's you've built!!!).
Double check you have the BIOS settings for virtualization correct (exiting BIOS without saving settings can happen...)
Then reinstall VBox from scratch. (Oracle VBox has had a few bugs over the years)

It's a highly unlikely scenario, but if the issue is in the BIOS/hardware, you could move the hard drive to another machine, let Windows 10 go through device reconfiguration on the new machine, then ignore Windows 10 activation errors, and see if the VM's work on that hardware.
Be sure to use hardware that is known to run VM's properly.
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Message 177 - Posted: 18 Oct 2019, 21:32:33 UTC

I doubt that the issue is so esoteric. It was not long ago that VirtualBox did not support more than 4 cores (there used to be a warning on the manager).
Then, they upped it to 8 cores. I don't know what it is now, but you have 48 cores, apparently spread out over two CPUs.

That is probably too many cores, and two CPUs is not what VBox is designed for.
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Message 180 - Posted: 20 Oct 2019, 4:19:29 UTC - in response to Message 177.  

I doubt that the issue is so esoteric. It was not long ago that VirtualBox did not support more than 4 cores (there used to be a warning on the manager).
Then, they upped it to 8 cores. I don't know what it is now, but you have 48 cores, apparently spread out over two CPUs.

That is probably too many cores, and two CPUs is not what VBox is designed for.


Oh, did not notice the core count.

My servers have 32 cores on 2 CPU's and VBox will only work properly on 8 or less cores. 16 core attempt (warning in the settings as above 8 cores turns yellow, but VBox Manager won't stop it) still only uses 8 cores;the guest sees 16 cores but it ends up having the idle process use 50% CPU.

BUT, QuChemPediIA should only send down maximum 8 core VM's and his core count shouldn't matter and the WU's should be working..

You could try to build your own Linux VM on 4 cores (it's very fast install for Linux Mint), install BOINC and attach to the project then see if it runs 4x T1 native nwchem WU's.
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Message 186 - Posted: 20 Oct 2019, 19:51:38 UTC - in response to Message 167.  

I did a Google search, how do I disable Hyper-V manager in Windows 10
https://www.isunshare.com/blog/how-to-disable-or-turn-off-hyper-v-in-windows-10-four-options/
but I don't want to mess around with that just yet,
I'll wait a couple of days to see if anyone else posts, with ideas in this thread,
<Edit> to change the title of this thread to: Error while computing with windows 10

thanks, everyone who posted in this thread.

I've tried option 1, but it crashed Windows and went into recovery mode. Repeated attempt ended the same way. Seems like this is not the way. Now not keen on trying the other options. Anybody else?
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Message 187 - Posted: 20 Oct 2019, 20:06:17 UTC - in response to Message 186.  

I did a Google search, how do I disable Hyper-V manager in Windows 10
https://www.isunshare.com/blog/how-to-disable-or-turn-off-hyper-v-in-windows-10-four-options/
but I don't want to mess around with that just yet,
I'll wait a couple of days to see if anyone else posts, with ideas in this thread,
<Edit> to change the title of this thread to: Error while computing with windows 10

thanks, everyone who posted in this thread.

I've tried option 1, but it crashed Windows and went into recovery mode. Repeated attempt ended the same way. Seems like this is not the way. Now not keen on trying the other options. Anybody else?

Out of interest, did it crash Windows before or after rebooting having changed the Hyper-V setting ?
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Byron Leigh Hatch @ team Carl ...
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Message 188 - Posted: 21 Oct 2019, 3:14:19 UTC - in response to Message 187.  
Last modified: 21 Oct 2019, 3:44:50 UTC

hello PDW, Jim1348, marmot and everyone. thank you for posting.

@Jim1348, you wrote the following:
I doubt that the issue is so esoteric. It was not long ago that VirtualBox did not support more than 4 cores (there used to be a warning on the manager).
Then, they upped it to 8 cores. I don't know what it is now, but you have 48 cores, apparently spread out over two CPUs. That is probably too many cores, and two CPUs is not what VBox is designed for.

So ..... I tried to run QuChemPedIA@home on a --- one socket CPU --- four core CPU ... HT ... windows 10 pro Box.

I wonder if i should disable HT in the BIOS ???

@PDW : you wrote the following:
Stop BOINC from running.
In your BOINC top-level directory, you will find a file called client_state.xml.
Open this file with a simple editor (eg Notepad on Windows) and look for this line:
<p_vm_extensions_disabled>1</p_vm_extensions_disabled>
You need to change the 1 to a 0 (zero)
This line is usually absent from the file unless you have tried to run VBox tasks without having enabled the Virtualisation (VT-X in Windows) beforehand.
So line should look like this after you've changed it:
<p_vm_extensions_disabled>0</p_vm_extensions_disabled>
Save the file.
The file needs to be in plain text so using a fancy editor that leaves formatting characters will mess it up.
Restart BOINC and get more tasks, they should then work.


I must be doing something wrong. as you can see i have changed the 1 to a 0 (zero) and save the change.
then i download some new work units and in 12 to 14 seconds they computational error out :(
when i go back to check file called client_state.xml --- the 0 (zero) has changed back to the number 1 (one)
as you can see the task manager says: Virtualization is Enabled

I tried to run QuChemPedIA@home on a --- one socet --- CPU --- four core CPU --- HT windows 10 pro and got:
19-10-20 6:17:48 PM | QuChemPedIA@home | Output file dsgdb9nsd_nwchem,bath01,000499482,nwchem,1570145978_2_r786554405_0 for task dsgdb9nsd_nwchem,bath01,000499482,nwchem,1570145978_2 absent
2019-10-20 6:17:48 PM | QuChemPedIA@home | Output file dsgdb9nsd_nwchem,bath01,000499482,nwchem,1570145978_2_r786554405_1 for task dsgdb9nsd_nwchem,bath01,000499482,nwchem,1570145978_2 absent
2019-10-20 6:17:48 PM | QuChemPedIA@home | Computation for task dsgdb9nsd_nwchem,bath01,000028115,nwchem,1570144015_2 finished
2019-10-20 6:17:48 PM | QuChemPedIA@home | Output file dsgdb9nsd_nwchem,bath01,000028115,nwchem,1570144015_2_r96935109_0 for task dsgdb9nsd_nwchem,bath01,000028115,nwchem,1570144015_2 absent
2019-10-20 6:17:48 PM | QuChemPedIA@home | Output file dsgdb9nsd_nwchem,bath01,000028115,nwchem,1570144015_2_r96935109_1 for task dsgdb9nsd_nwchem,bath01,000028115,nwchem,1570144015_2 absent
2019-10-20 6:17:48 PM | QuChemPedIA@home | Computation for task dsgdb9nsd_nwchem,bath01,000533994,nwchem,1570145896_2 finished
2019-10-20 6:17:48 PM | QuChemPedIA@home | Output file dsgdb9nsd_nwchem,bath01,000533994,nwchem,1570145896_2_r555392271_0 for task dsgdb9nsd_nwchem,bath01,000533994,nwchem,1570145896_2 absent
2019-10-20 6:17:48 PM | QuChemPedIA@home | Output file dsgdb9nsd_nwchem,bath01,000533994,nwchem,1570145896_2_r555392271_1 for task dsgdb9nsd_nwchem,bath01,000533994,nwchem,1570145896_2 absent
2019-10-20 6:17:48 PM | QuChemPedIA@home | Starting task dsgdb9nsd_nwchem,bath01,000542876,nwchem,1570146071_2
2019-10-20 6:17:48 PM | QuChemPedIA@home | Starting task dsgdb9nsd_nwchem,bath01,000441575,nwchem,1570145898_2
2019-10-20 6:17:48 PM | QuChemPedIA@home | Starting task dsgdb9nsd_nwchem,bath01,000533486,nwchem,1570146062_2
2019-10-20 6:17:57 PM | | Vbox app stderr indicates CPU VM extensions disabled
2019-10-20 6:17:57 PM | | Vbox app stderr indicates CPU VM extensions disabled

I Googled:
Vbox app stderr indicates CPU VM extensions disabled and got:

New PC getting Computation Error results
All-out errors on LHC seemingly due to virtualbox
VirtualBox Jobs crashing if Hyper-V was installed
Create Linux or Windows virtual machines with your Azure free account

It might be worth asking if there is anything I can do to rectify the reported problems. In some cases, it's settings in the computer's BIOS which prevent the VM running, rather than the chip's capabilities themselves?

BOINC 7.14.2 not installed as service.
Editon --------- Windows 10 Pro for Workstations
Version -------- 1903
installed on --- 2019-08-27
OS Build ------- 18362.295

in BOINC 7.14.2 there is an options tab when i click that a drop-down menu appears with an option to "Read config files" I wonder if this is significant?


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Message 189 - Posted: 21 Oct 2019, 7:48:49 UTC - in response to Message 188.  

You don't need to disable HT.

You don't mention if you checked if Hyper-V was running and if you disabled it and rebooted before getting more work ?

Do some housekeeping first...
Stop Boinc
Remove all those Inaccessible VMs from VirtualBox Manager (right-click each one and choose Remove, Delete all files)
Create, or edit an app_config.xml to only allow 1 task from QuChemPedia to run at a time,

Basic example, goes in the QuChemPedia folder under Projects:
<app_config>
<project_max_concurrent>1</project_max_concurrent>
</app_config>

Change the <p_vm_extensions_disabled> tag again, should be set to 0 (zero)
Check if Hyper-V is enabled, if it is then disable it.
Reboot your computer.
Let Boinc download some more work, report back !

There must be others who have Windows Pro and have QuChemPedia successfully run tasks to comment on this ?
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Message 190 - Posted: 21 Oct 2019, 8:12:52 UTC - in response to Message 187.  

I did a Google search, how do I disable Hyper-V manager in Windows 10
https://www.isunshare.com/blog/how-to-disable-or-turn-off-hyper-v-in-windows-10-four-options/
but I don't want to mess around with that just yet,
I'll wait a couple of days to see if anyone else posts, with ideas in this thread,
<Edit> to change the title of this thread to: Error while computing with windows 10

thanks, everyone who posted in this thread.

I've tried option 1, but it crashed Windows and went into recovery mode. Repeated attempt ended the same way. Seems like this is not the way. Now not keen on trying the other options. Anybody else?

Out of interest, did it crash Windows before or after rebooting having changed the Hyper-V setting ?

After rebooting. Then it crashed twice (BSOD, ... "collecting information....", again BSOD, again "collecting information..."), before going into recovery. The same in the second attempt.
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Byron Leigh Hatch @ team Carl ...
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Message 191 - Posted: 21 Oct 2019, 16:57:00 UTC - in response to Message 189.  
Last modified: 21 Oct 2019, 17:48:52 UTC

??? I'm having trouble finding app_config.xml to only allow 1 task from QuChemPedia to run at a time,

this PC -> ProgramData -> BOINC -> project - ???

Do some housekeeping first...

(1) Done -- Stop Boinc
(2) Done -- Remove all those Inaccessible VMs from VirtualBox Manager (right-click each one and choose Remove, Delete all files)

(3) Create, or edit an app_config.xml to only allow 1 task from QuChemPedia to run at a time,

Basic example goes in the QuChemPedia folder under Projects:

this PC -> ProgramData -> BOINC -> project - ?

<app_config>
<project_max_concurrent>1</project_max_concurrent>
</app_config>


(4) Change the <p_vm_extensions_disabled> tag again, should be set to 0 (zero)

(5)Check if Hyper-V is enabled, if it is then disable it.

(6) Reboot your computer.

(7) Let Boinc download some more work, report back !
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